Better Business Bureau
Start With Trust
In Southern Nevada
BBB For Consumers
BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.
Find out more about this business:
BBB Accreditation
Back To TopThis company is a BBB Accredited Business.
BBB Rating
Back To TopBased on BBB files, this business has a BBB rating of A+.
Click here for an explanation of BBB Ratings.
Business Contact and Profile
Back To Top| Company Name: | Capitol North American | |
| Company Address: |
1780 S. Mojave Rd. Las Vegas, NV 89104 See the location on a Mapquest Map See the location on a Google Map |
|
| Phone Number: | (702) 457-5353 | |
| Original Business Start Date: | April 1963 | |
| Type of Entity: | Corporation | |
| Incorporated: | 4/22/1963 in NV | |
| Principal: | Mr. Mitch Rittenhouse, President | |
| Customer Contact: | Todd Grey, Vice President | |
| BBB Accreditation Status: | This company is a BBB Accredited Business. | |
| Type of Business: | Movers - Interstate | |
| Web Site Address: | www.capitolnorthamerican.com |
Products and Services
Back To TopThis business offers typical products and services for the Type of Business shown above.
Business Management
Back To TopThe BBB has no information regarding business management at this time.
Licensing
Back To TopThis company is in an industry which may require licensing, bonding or registration in order to operate. We encourage you to check the appropriate agencies to be certain any requirements are currently being met. As of 8/16/2010, the Bureau has confirmed this company's licensing status with the following agencies:
Clark County Business License Department (Status - Valid License)
Federal Motor Carrier Safety Administration (Status - Valid License)
Henderson Business License Department (Status - Valid License)
State of Nevada Secretary of State (Status - Valid License)
Transportation Services Authority (Status - Valid License)
As of 8/16/2010, we confirmed this company has a valid local business license for the locale in which they operate.
Customer Complaint History
Back To TopWhen considering complaint information, please take into account the company’s size and volume of transactions, and understand that the nature of complaints and a firm’s responses to them are often more important than the number of complaints.
The Bureau processed a total of 1 complaint(s) about this company in the last 36 months, our standard reporting period.
Complaints Concerned:
1 - Contract Issues
1 - General Contract Complaint Issues
The 1 complaint(s) closed in the last 36 months was/were closed as:
1 - Administratively Closed
1 - BBB determined the company made good faith and reasonable offer to resolve the issues, but the consumer did not accept the offer.
Government Actions
Back To TopThe BBB has no information regarding government actions at this time.
Advertising Review
Back To TopThe BBB has no information regarding advertising review at this time.
Additional Information
Back To TopBetter Business Bureau TIPS When Selecting A Moving Company
Review the information on protectyourmove.gov and link to the following:
1. "Your Rights and Responsibilities When You Move"
2. Sub Part D - Binding & Non-Binding Estimate
3. Read the agreement, including the FINE PRINT, even if it takes additional time! Don't allow you and your belongings to be “HELD HOSTAGE” because you did not understand the agreement before signing it. You are not obligated to engage the moving company until you sign the agreement - even if the company is on your doorstep waiting to load.
*REMEMBER – VERBAL COMMITMENTS AND PROMISES VERY OFTEN ARE NOT KEPT. VERBAL PROMISES MEAN NOTHING!
Consumers should do their "DUE DILIGENCE” when engaging the services of any provider. The following are “BUYER BEWARE” flags:
1. Do not withhold information on the service to be performed to obtain a lower estimated price.
2. Itemize the items to be moved
3. Do not book the move over the telephone
4. Beware of “REVISED ESTIMATES” from the company on the day of the move
5. Most major van lines do not require deposits, or partial payments prior to loading items to be moved
6. Buy the MAXIMUM INSURANCE POSSIBLE - Protect yourself and your belongings. Household (homeowner's insurance does not cover incidential damage in a move.
7. If moving interstate, mover can not charge an hourly rate. Interstate moving is regulated by the Department of Transportation.
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