Better Business Bureau
Start With Trust
In Southern Nevada
BBB For Consumers
BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.
Find out more about this business:
BBB Accreditation
Back To TopThis company is a BBB Accredited Business.
BBB Rating
Back To TopBased on BBB files, this business has a BBB rating of NR.
Reasons for this rating include:
This business has no rating at this time because the rating is being reviewed and/or updated.
Click here for an explanation of BBB Ratings.
Business Contact and Profile
Back To Top| Company Name: | Planet Hyundai | |
| Company Address: |
7150 W. Sahara Ave. Las Vegas, NV 89117 See the location on a Mapquest Map See the location on a Google Map |
|
| Phone Number: | (702) 938-1400 | |
| Original Business Start Date: | May 1999 | |
| Local Business Start Date: | May 2001 | |
| Type of Entity: | Corporation | |
| Incorporated: | 5/12/1999 in NV | |
| Principal: | Marty McKenna, General Manager | |
| BBB Accreditation Status: | This company is a BBB Accredited Business. | |
| Type of Business: | Automobile - Dealers - New/Used | |
| Web Site Address: | www.planetlv.com |
Products and Services
Back To TopBusiness Management
Back To TopThe BBB has no information regarding business management at this time.
Licensing
Back To TopCustomer Complaint History
Back To TopWhen considering complaint information, please take into account the company’s size and volume of transactions, and understand that the nature of complaints and a firm’s responses to them are often more important than the number of complaints.
The Bureau processed a total of 45 complaint(s) about this company in the last 36 months, our standard reporting period.
Complaints Concerned:
2 - Selling Practices
1 - Sales presentation used dishonest sales practices
1 - General Sales Complaint Issues
1 - Advertising Issues
1 - Advertised price not honored
11 - Service Issues
4 - Improper or inferior service
7 - General Service Complaint Issues
8 - Refund or Exchange Issues
8 - General Refund or Exchange Complaint Issues
2 - Contract Issues
2 - General Contract Complaint Issues
7 - Guarantee or Warranty Issues
1 - Failure to honor money-back guarantees
1 - Failure to honor service under the terms of warranties
5 - General Guarantee or Warranty Complaint Issues
9 - Repair Issues
1 - Repairs resulted in additional damage
8 - General Repair Complaint Issues
5 - Customer Service Issues
5 - General Customer Service Complaint Issues
The 45 complaint(s) closed in the last 36 months was/were closed as:
32 - Resolved
6 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
26 - Company resolved the complaint issues. The consumer failed to acknowledged acceptance to the BBB.
13 - Administratively Closed
9 - BBB determined the company made good faith and reasonable offer to resolve the issues, but the consumer did not accept the offer.
4 - BBB determined that despite the company's good faith effort to address complaint issues, the consumer remained dissatisfied.
Government Actions
Back To TopAdvertising Review
Back To TopBBB Copyright and Reporting Policy
Back To Top
